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Shipping & Returns

 

Rosseto’s Terms and Conditions:

 

           

 

• Restocking fee will be assessed and determined upon inspection of the returned items.

 

• 15% Restocking fee for UNUSED merchandise, in ORIGINAL packaging, returned WITHIN 30 DAYS of ship date.

 

• 50% Restocking fee if returned USED, DAMAGED, WITHOUT ORIGINAL PACKAGING, or AFTER 30 DAYS from ship date.

 

• Returns are NOT ACCEPTED AFTER 60 DAYS from ship date.

 

• Shipping and Handling is NOT REFUNDABLE.

 

 

 

Ship to: Rosseto

 

Attn: (RA#)

 

3714 Jarvis Avenue

 

Skokie, IL 60076

 

 

 

Return Instructions:

 

• Items must be shipped to the location specified at the time of authorization.

 

• Returns must have RA # on the return label Attn field.

 

•Tracking information must be forwarded to [email protected] with the RA# as the subject line.

 

• Items must be returned within 15 days from issuance of RA#.                                                                  

 

***Return Instructions must be followed in order for a refund to be issued***

 

Damaged Product:

 

If you have received damaged product, it must be reported to Customer Service within 7 days of receipt. Please hold damaged product in its original packaging for 15 business days in order to allow the carrier to do any needed inspections.